PROTX DIRECT IS USING A TEST TRANSACTION MODE
Bracelets
New Products ...Terms and Conditions of online trading for MyDesignerGear.co.uk |
MyDesignerGear.co.uk General Customer Service policy All prices quoted are in £ Sterling. |
| We reserve the right to change our prices at any time. |
| Colours |
| Colours displayed are advisory, as they will vary between different computer monitors. |
| Tax |
All prices quoted are inclusive of VAT. |
| Purchasing products online |
| Purchasing our products online couldn't be easier. Just browse our Catalogue under our products section, and click on any items that you wish to buy. You then follow the staged process of adding them to the shopping cart and proceeding to the checkout. |
| An email confirming receipt of your order will be sent and this will provide a unique order reference. |
| Online Payment Methods |
We accept all major credit and debit cards including Visa, MasterCard, Visa Delta, Visa Electron, JCB, Laser, Eurocard, Switch and Solo. You may send your credit card information via the Internet. Our online processing is undertaken by Paypal, a world recognised leader in secure online payment processing. |
| Payment Processing |
| We will undertake a standard set of credit checks prior to authorising your order to ensure the authenticity of your credit card and delivery address. We reserve the right to request additional proof of identify, where we deem necessary, especially where the goods are requested to be delivered to a different address to that of the credit/debit card holder. We operate a 5 day deferred of payment system where we need to investigate suspicious transactions. Where we find that the additional identity or proof of address details cannot be confirmed, we reserve the right not to process the order/payment. |
| Other payment options |
| If you don't want to send your credit card details over the internet, we offer alternative ways of paying. |
| You can order by fax |
| Call us on: +44-28-9051-1201 |
| Please clearly state the product codes you require, quantity, your credit card details, your billing address and your delivery address. |
| Shipping Costs (Postage and Packaging) & Delivery Times |
| Postage and packaging costs will be added to the value of your order, which you can view prior to purchasing based on the following criteria: |
| Packaging costs are included as part of the Postage and Packaging charge. A minimum charge of £1.50 will be made on each product for delivery by First Class Mail unless otherwise requested. |
| We reserve the right to change special offers on postage and packaging at any time |
| Order & Dispatch Process |
| Once an order has been received, you will automatically receive a confirmation email , confirming receipt of order as well as order details. |
| We will endeavour to dispatch orders via your chosen shipment method on the day of receipt of order (subject to the item being in stock). A confirmation email response will be sent by email to confirm that the item has been dispatched. |
| If we do not have your order in stock, we will tell you by either email or telephone at which point we can advise when the item will come into stock and discuss whether you require to cancel that part of the order or wait until it comes into stock. |
| Claims |
| All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be NO exceptions to this policy. If a gift arrives damaged or there is a discrepancy, MyDesignerGear.co.uk will make every effort to resolve the issue in a timely manner to the customers satisfaction. Credits and/or refunds will be at the sole discretion of MyDesignerGear.co.uk and will only be issued if damaged gifts or discrepancies can be identified by the carrier. If the customer disposes of the product before we can verify the damages/discrepancy we will not issue a refund. All claims must be issued in writing by email or fax. Claims will not be accepted via the phone. |
| Incorrect Address |
All orders must be complete with the correct address, and postcode. MyDesignerGear.co.uk will not be responsible for a gift being mis-delivered or being delivered late when a bad address is supplied. We will ship to the address supplied on the order A £10.00 Fee will be added to your bill when a bad address is supplied and the carrier needs to make an address correction or when a suite number/ apartment number is not supplied. This fee may and will be incurred any time a street, postcode state do not match. |
| Returns |
In the event a carrier returns a product due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the customers bill and the customer will be charged a 25% restocking fee. Shipping charges usually consist of shipping to the customer, shipping back to MyDesignerGear.co.uk and any address correction fees. |
| Substitutions |
| MyDesignerGear.co.uk will make every effort to fill each order exactly as specified. If for any reason the product is not available the customer will be contacted via email. |
| Special Offers |
| MyDesignerGear.co.uk will regularly be running special offers on specific product lines for limited time periods. These will be highlighted in emails that Newsletter Subscribers receive and will be highlighted on the website. We reserve the right to change these at any time. |
| Website Information |
| MyDesignerGear.co.uk aims to ensure the information provided on this website relating to our products is accurate. MyDesignerGear.co.uk makes no warranty or guarantee, either expressed or implied, regarding the completeness, accuracy, or timeliness of the information on this website nor its suitability for any purpose. |
| Complaints Procedure |
| If you wish to make a complaint about our products or services, please send an email us using the contact page on the website. Please provide full details of any complaint. We aim to respond to your complaint that you might have within 5 working days. |
| Contact us |
| Our head office address is: |
| MyDesignerGear.co.uk |
| GoAhead Marketing Limited |
| Regus House |
| 33 Clarendon Dock |
| Belfast |
| Co. Antrim |
| BT1 3BW |
| Tel. +44-28-9051-1250 |
| Fax. +44-28-9051-1201 |
Or by sending an email |
| Copyright |
| Copyright 2005: No part of this website may be reproduced without written permission from MyDesignerGear.co.uk.. The works on this website and all of its associated files may not be reproduced, published, distributed, displayed, transmitted or used in any way without written permission, including reproduction on other web sites or distribution by electronic mail. This means you cannot copy any information, text, design, photos, pictures or anything on this website. |
 |  |  |  |  |  |  | |
 | |||||||
| | | | | | | |
| |||||||
| | | | | | | |
| |||||||
